Shipping Policy

Thank you for shopping at equos. This Shipping Policy outlines the terms and conditions related to the shipping of your orders.

Shipping Locations

We currently ship to addresses within [List of Countries]. If your location is not listed, please contact us through our contact page link to inquire about shipping options.

Shipping Methods and Delivery Times

We offer the following shipping methods:

  • Standard Shipping: Delivery within [Number] business days.
  • Express Shipping: Delivery within [Number] business days.

Delivery times are estimates and may vary depending on the destination, weather conditions, and other factors beyond our control. We are not responsible for delays caused by the shipping carrier.

Shipping Costs

Shipping costs are calculated based on the weight of your order and the shipping destination. You can view the shipping costs during the checkout process before placing your order.

We may offer free shipping promotions from time to time. Please check our website or subscribe to our newsletter for the latest offers.

Order Processing Time

Orders are typically processed within [Number] business days. You will receive a shipping confirmation email with tracking information once your order has been shipped.

Tracking Your Order

You can track your order using the tracking number provided in the shipping confirmation email. You can also track your order on the shipping carrier’s website.

Shipping Address

Please ensure that you provide a correct and complete shipping address during checkout. We are not responsible for orders that are shipped to incorrect or incomplete addresses.

Lost or Damaged Shipments

If your order is lost or damaged during shipping, please contact us immediately through our contact page link. We will work with the shipping carrier to resolve the issue and provide you with a replacement or refund.

Customs and Import Duties

For international orders, you may be subject to customs duties and import taxes. These charges are the responsibility of the recipient and are not included in the shipping costs. Please check with your local customs office for more information.

Contact Us

If you have any questions about our Shipping Policy, please contact us through our contact page link.