Privacy Policy

This privacy policy describes how equos collects, uses, and shares personal information of users of our website, https://www.equos.com.

We collect the following types of information:

• Information you provide directly to us: This includes your name, email address, billing and shipping address, phone number, payment information (such as credit card details), and any other information you provide when you create an account, place an order, subscribe to our newsletter, or contact us.
• Information we collect automatically: When you visit our website, we automatically collect certain information about your device and browsing activity, including your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits. We may use cookies, web beacons, and other tracking technologies to collect this information.

We use your information for the following purposes:

• To process and fulfill your orders: We use your personal and payment information to process your orders, arrange for shipping, and provide you with order updates.
• To provide customer support: We use your information to respond to your inquiries, resolve issues, and provide you with assistance.
• To personalize your experience: We use your information to personalize your experience on our website, such as recommending products that may be of interest to you.
• To send you marketing communications: With your consent, we may send you emails about new products, promotions, and other updates. You can unsubscribe from these emails at any time.
• To improve our website and services: We use your information to analyze website traffic, identify trends, and improve the functionality and content of our website.
• To prevent fraud and protect our business: We may use your information to detect and prevent fraudulent activity, and to protect our rights and the rights of our users.

We may share your information with the following types of third parties:

• Service providers: We share your information with third-party service providers who help us operate our business, such as payment processors, shipping companies, email marketing providers, and website analytics providers.
• Business partners: We may share your information with business partners who offer products or services that may be of interest to you.
• Legal authorities: We may disclose your information to legal authorities if required by law or legal process, or if we believe that disclosure is necessary to protect our rights or the rights of others.

Our website uses cookies to enhance your browsing experience. Cookies are small text files that are stored on your device when you visit a website. We use cookies for the following purposes:

• To remember your preferences: Cookies allow us to remember your preferences, such as your language and currency settings.
• To track your browsing activity: Cookies allow us to track your browsing activity on our website, such as the pages you visit and the products you view.
• To personalize your experience: Cookies allow us to personalize your experience on our website, such as recommending products that may be of interest to you.
• To serve targeted advertisements: We may use cookies to serve targeted advertisements to you on our website and on other websites.

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

• Using encryption to protect your payment information.
• Storing your personal information on secure servers.
• Limiting access to your personal information to authorized personnel.

However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your personal information.

You have the following rights with respect to your personal information:

• Access: You have the right to access the personal information we hold about you.
• Correction: You have the right to have your personal information corrected if it is inaccurate or incomplete.
• Deletion: You have the right to have your personal information deleted in certain circumstances.
• Objection: You have the right to object to the processing of your personal information in certain circumstances.
• Restriction: You have the right to restrict the processing of your personal information in certain circumstances.
• Portability: You have the right to receive your personal information in a portable format.

To exercise these rights, please contact us through our contact page link.

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us through our contact page link.

We may update this privacy policy from time to time. We will post any changes on our website. Your continued use of our website after the posting of changes constitutes your acceptance of the changes.

If you have any questions about this privacy policy, please contact us through our contact page link.